Frequently Asked Questions - LUABAND
Find answers to common questions about our products, shipping, returns, and more.
LuaBand is a wearable vibration alarm designed to wake you up gently, without loud sounds, without keeping your phone next to your bed, and without disrupting your nervous system first thing in the morning.
Traditional alarms wake you up with sound, which can trigger a stress response. LuaBand uses vibration instead — a softer, more gradual way to wake up that feels less abrupt and more natural.
No. LuaBand is not a smartwatch and doesn’t track notifications or connect to social media. It’s intentionally simple — designed only to support better sleep and calmer mornings.
LuaBand is designed with a strong vibration that most users find effective, even if they usually sleep through alarms. It’s worn on your wrist, so the vibration is direct and personal.
Not at the moment. LuaBand is designed with a carefully calibrated vibration level that works well for most sleepers.
No app is required. LuaBand works independently, so you can keep your phone out of the bedroom and reduce unnecessary exposure during the night.
On a full charge, LuaBand’s battery lasts up to 15 days, depending on your usage and alarm settings.
o. LuaBand does not require a separate charging cable. The removable screen has a built-in USB connector, which plugs directly into a laptop, USB port, or standard USB wall adapter for charging.
Sudden sound alarms can activate your fight-or-flight response, increasing stress hormones. Vibration provides a more controlled, less aggressive wake-up experience.
Many users report feeling less rushed and less overstimulated when they remove their phone from the bedroom and switch to vibration instead of sound.
Currently, we ship within the United States only. We hope to expand to additional countries in the future.
Delivery usually takes 8–14 business days within the United States. Shipping times may vary slightly depending on demand and carrier delays.
If something doesn’t arrive as expected, contact us with your order number. We’ll look into it promptly and guide you through the next steps.
You can reach us via the contact form or email listed on our Contact page.